Order, Payment & Return
Payment
We accept Mastercard, Visa, Maestro, and bank transfer. For payment via credit card, please use Paypal.
Charges
Price stated includes shipping to our warehouse in Bandar Baru Bangi, Selangor. Additional postage charge is applicable for postage within/outside Malaysia.
Please be advised that if the item is not collected within two months of receiving notification, a storage fee of RM1 per day will be applied thereafter.
We encourage timely collection to avoid these additional charges.
Cancellation
We know how precious your time and money are. (1) Think, before you add the item to the shopping cart. (2) You might need to discuss with your partner, as we do not entertain any cancellation because our customers always follow the rules no (1) and (2).
Return
For electrical item, if your order turns out to be faulty when you received it, please contact us. We will assess the fault and provide a replacement/refund.
We do not accept return or exchange such as Portmeirion and cast-iron product for reason pinholes, uneven colour, minor scratch, spots, bubbles. The brand itself declared the item fulfil the standard of conformity as grade A/B/first/seconds quality. Please refer to our FAQs (About Us) section.
Refund
We only provide full refund if the order is damaged during the transit. We are committed to pack your order with full of love and care.
Warranty
Sorry! We do not provide a warranty as we are not an agent of any merchant. We act as your “assistant in shopping”. However, please check with the brand as some of them may offer an international warranty.
Reserve rights
We reserve right to cancel and refund your order as the price we offer might change from time to time.